On Call Service Coordinator: Part Time
London, ON, Canada
Part Time
London
Entry Level
On-Call Service Coordinator (Part-Time)
$20–$25/hour for office shifts + flat rate for on-call coverage
Home Care Agency
We are seeking a reliable and organized On-Call Service Coordinator to support our clients and caregivers during after-hours and scheduled office times.
Schedule
- 1–2 weekdays in office: 8:30 AM – 5:00 PM
- Every other weekend on call: Friday 5:00 PM – Monday 8:30 AM
- 2 evenings per week on call: 5:00 PM – 8:30 AM
Responsibilities
- Answer incoming calls from clients and caregivers
- Resolve after-hours service issues
- Schedule and fill open shifts
- Log calls and updates in scheduling software
- Communicate schedule changes and urgent needs
- Provide general office support during daytime shifts
Qualifications
- Administrative or scheduling experience required
- Home care, healthcare, or senior care experience preferred
- Strong communication and problem-solving skills
- Comfortable working independently and handling urgent situations
- Basic computer skills
This is a newly created role with an opportunity to grow within the company.
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